Terms and Conditions

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1. Booking and Payments

• To secure your spot on the retreat, a non-refundable deposit of 20% is required at the time of booking.

• The remaining balance must be paid in full by 60 days before the retreat start date.

• If booking within 30 days of the retreat, full payment is required immediately.

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2. Health, Fitness, and Physical Readiness

• This retreat includes daily physical activities, including strength training and hiking on uneven terrain (such as the Madeira levadas and mountain trails).

• By booking, you confirm that you are physically capable of participating in these activities.

• While our team includes a qualified Physiotherapist and Personal Trainer, it is your responsibility to inform us of any pre-existing injuries, medical conditions, or dietary requirements during the sign-up process.

• If you have significant health concerns, we strongly recommend consulting with your doctor before booking.

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3. Travel and Insurance

• Travel Insurance is highly suggested. Purchase comprehensive travel insurance that covers physical activities, medical emergencies, trip cancellations, and lost baggage.

• Flights and personal travel expenses are your responsibility and are not included in the retreat price.

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4. Cancellations and Refunds

If you cancel:

• Deposits: All deposits are strictly non-refundable.

• Cancellations (90 days or less): If you cancel within 90 days of the start date, payments (excluding the deposit) are only refundable if we are able to find a replacement for your spot.

If we cancel:

• Full Refund: In the event of a cancellation from our side (including force majeure or host emergencies), you will receive a full refund of all payments made to us.

• Travel Expenses: We are not responsible for refunding flights, transit costs, or other external travel expenses.

5. Program Changes:
Weather Madeira's weather can be unpredictable. We reserve the right to change the daily schedule, hiking routes, or outdoor activities if the weather or trail conditions pose a safety risk. We will always provide a suitable alternative activity.

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6. Liability Waiver:
While we prioritise your safety and provide professional guidance, all physical activities carry inherent risks. By participating in this retreat, you agree that you are taking part voluntarily and at your own risk. Sporty Vacay cannot be held liable for any personal injury, illness, property damage, or loss experienced during the retreat, except in cases of our gross negligence.

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7. Post-Retreat Support (Optional Add-on) Any extended virtual support or 1-on-1 coaching purchased as a post-retreat add-on is subject to its own scheduling and cancellation policies, which will be provided to you upon signing up for that specific service.

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8. Photography and Media We may take photos or videos during the retreat for use on our website or social media. If you prefer not to be photographed, please let us know prior to the retreat, and we will fully respect your privacy.